JackpotCity Casino Review

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JackpotCity Casino



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Microgaming, NetEnt

JackpotCity has made a name for itself in the online casino industry, having been in operation since 1998. To stand your ground for so long in the ever-shifting landscape of online casinos is an admirable feat. However, the online competition is fierce, and we’re here to find out if JackpotCity is still worth your valuable time and money today, as it may have been a few years back.

Join us in our JackpotCity review as we inspect the casino from head to toe.

JackpotCity welcome bonus

JackpotCity welcomes new players with a signup bonus worth up to 1600, split across your first four deposits.

  • 1st Deposit: 100% up to 400
  • 2nd Deposit: 100% up to 400
  • 3rd Deposit: 100% up to 400
  • 4th Deposit: 100% up to 400

Bonus terms

The welcome bonus presents a significant bankroll boost if you opt in to claim it, but the bonus terms are what make or break every bonus out there.

Your bonus amount needs to be wagered 50 times before withdrawal. This translates to X25 times of your deposit + bonus, which is very favorable in comparison to the industry average requirement of X30 to X35 of your deposit and bonus funds.

The minimum eligible deposit is 10 currency units. Slots, Keno and Scratch Cards contribute 100% towards wagering, whereas other games contribute less or have no contribution.

We advise you refer to JackpotCity’s website for the full bonus terms before you claim this offer.

JackpotCity also offers a slew of ongoing promotions that should keep you engaged in the long term.

Game selection

JackpotCity is powered by Microgaming, a market leader in the online gaming industry, presenting you with over 500 games on offer.

Slot machines are largest in number, as there’s over 300 to choose from. You can have your pick from a fair few Classic Slots such as Break da Bank and Cashville. However, Video Slots are Microgaming’s forte, and they alone range in the hundreds. Thunderstruck II, Avalon II, Immortal Romance and Game of Thrones are just a few examples of what’s on offer.

In the “Vegas” casino section, you’ll also find a select few NetEnt slots such as Starburst, Blood Suckers and Gonzo’s Quest.

JackpotCity stands true to its name by offering over a dozen of Progressive Jackpot slots. The biggest standout is Mega Moolah, which consistently dishes out prizes that range in the millions.

Table Game players can indulge in a wide array of table games. The classics in Roulette, Blackjack and Baccarat each come with several sub variants to spice up your gaming action. There’s also a fair few tables unique to Microgaming.

The best table game experience is in the Live Casino section. Powered by real time HD streams, professional presenters and open tables 24/7 on a variety of games, the live casino can provide you with an immersive gaming experience from the comfort of your home.

Those who prefer Video Poker can play over 20 variants of the most popular titles: Aces and Faces, Aces and Eights, Joker Poker, Deuces Wild, and many more.

JackpotCity mobile casino

JackpotCity offers a fully-fledged mobile gaming experience available across all common platforms: Android, iPhone, iPad, Blackberry and Windows Phone.

The mobile casino performs smoothly, and navigation is made easy for quick access to games on the go. The mobile games themselves range in the hundreds. On mobile, you can also get in touch with live chat, claim bonuses and fund your account.

Android and iOS users can download casino apps for convenient access and in some cases a wider range of games. However, you can also play at JackpotCity mobile without downloading an app, by entering the site via your mobile web browser.

Customer support

Adequate customer service is the backbone of a smooth-running casino. We’re happy to report that JackpotCity met our expectations by offering 24/7 live chat support, 365 days of the year.

The live chat support agents are friendly, professional and well-equipped to solve your queries in no time. Moreover, response times were excellent, as we never had to wait longer than a few minutes to receive a reply.

If your query is not urgent, you can always e-mail the casino, through which you will usually receive a response within a few hours.


The casino holds a license by the Malta Gaming Authority, which means they must adhere to strict regulations set by the industry’s most esteemed regulatory body. This should put any security fears to bed.

Moreover, operators who violate the rules of their license risk heavy fines and other forms of punishment. Fortunately, JackpotCity has a great track record of fair player treatment in their 20+ years of existence.

JackpotCity is an eCogra accredited casino. eCogra is an independent testing agency that audits online casinos upon request. The eCogra seal of approval means that JackpotCity’s games are proven to be fair and truly random, that the casino behaves in a responsible manner and that players are protected and their cash deposits are secure.

You will also find that JackpotCity boasts site-wide SSL protection, which safeguards your sensitive information at all times.

It is important to note that UK players are not allowed to play at the casino.

Deposits and withdrawals

JackpotCity accommodates players from all across the globe, as it is available in over 20 languages. This means that a wide assortment of payment options is a must, which they duly deliver. The casino offers a great mix of credit and debit cards, e-wallets, prepaid cards, bank transfer and more.

  • VISA/MasterCard
  • Neteller
  • Skrill
  • EcoPayz
  • EntroPay
  • iDebit
  • PayPal
  • Paysafecard
  • Moneta.ru
  • Przelewy24
  • Trustly

We listed some of the most common payment methods above, but you will find more at your disposal depending on your country of residence. Most methods can be used for depositing, but not all are available for cashout.

The payout waiting time will largely depend on your banking method of choice. E-wallets provide the fastest payouts, usually within 48 hours of your request. Credit/Debit card and bank transfer cashouts may take up to a week, whereas cheque payments take the longest – 2 to 3 weeks.

JackpotCity Casino: summary

In summary, JackpotCity provides adequate service no matter which way we looked. The welcome bonus is generous and fair, whereas the games on offer can entertain you for months on end. To top it off, you have a dedicated customer service team that will serve your needs around the clock. The only major disadvantage with this casino is that it no longer accepts UK players, depriving this large market of one of big names in Microgaming casinos. That aside, JackpotCity offers a complete casino package and we can safely recommend it as your next gaming destination.

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